Jobs & Careers

Position: Junior Screen Printer / Production Assistant
Location: Newport, MN
Employment Type: Full-time (part-time will also be considered)

Job Summary:
Joining Advanced Sportswear as a Junior Screen Printer / Production Assistant means you will play a pivotal role in our production team, diving deep into tasks related to the screen-printing process. We offer comprehensive training, empowering you to master the art of screen printing and the nuances of operating printing equipment. This is an incredible opportunity for those passionate about custom apparel, paving a path for a career in the printing industry. Prior experience isn't a prerequisite - we're devoted to nurturing the right talent with robust training.

Responsibilities:

1. Screen Setup: Ensure screens are ready for printing, adhering to the precise design and color guidelines. Understand the fine details of screen setup for premium-quality prints.
2. Screen Cleaning: Post printing, ensure screens are meticulously cleaned, advocating for a tidy, efficient workspace.
3. Catching and Folding: Oversee printed garments coming off the press, ensuring they match our stringent quality standards and are devoid of defects. Assist in folding them immaculately for packaging and dispatch.
4. Assisting the Printing Team: Engage actively with veteran screen printers, absorbing the A-Z of the printing journey. Extend support as required during printing activities.
5. Quality Control: Develop a keen eye to pinpoint any discrepancies in the printed items. Collaborate with the team to uphold our revered quality standards.
6. Learning and Development: Immerse in training sessions, obtaining an in-depth understanding of screen printing intricacies, machinery operation, and safety measures.
7. Adhering to Safety Guidelines: Be a staunch advocate for safety, rigorously following safety procedures ensuring a hazard-free environment for all.
8. Maintain Equipment: Participate in the upkeep and maintenance of printing equipment, ensuring its prime condition.

Qualifications:
• Eagerness to learn and evolve in screen printing is paramount; prior experience is not obligatory.
• A high school diploma or its equivalent is favored.
• Stellar attention to detail coupled with robust organizational prowess.
• Flourishes in a team-driven setting.
• The physical agility required for garment management and equipment operation.
• An optimistic demeanor, coupled with a zest for embracing new challenges.

Benefits:
• In-depth training to hone your screen printing craft.
• Competitive remuneration with a clear roadmap for career progression.
• A congenial, collaborative work atmosphere.
• The thrill of contributing to avant-garde custom apparel endeavors.

Elevate your career trajectory by joining the Advanced Sportswear family. If you are passionate, detail-driven, and have an insatiable thirst for learning, we're eager to connect with you. Jumpstart your illustrious career in custom apparel by applying today!

Position: Retail Operations Specialist
Location: Newport, MN
Employment Type: Part-time

Job Summary:
Stepping into the role of a Part-Time Retail Operations Specialist at Advanced Sportswear means becoming the backbone of our brick-and-mortar store and online e-commerce ecosystem. Entrusted with the reins of our Shopify-centric e-commerce store, you will cater to our in-store and online clientele, and oversee the seamless orchestration of custom orders. Your prowess in communication, unwavering attention to detail, and zeal for curating unparalleled customer experiences will be the cornerstone of our retail triumphs.

Responsibilities

E-commerce Management:

• Ensure our Shopify-based online store remains updated with accurate product listings, competitive pricing, and prompt availability.
• Regularly upload fresh products, compelling visuals, and engaging descriptions.
• Keep a vigilant eye on inventory levels, updating the online portal in real-time.
• Join forces with the marketing maestros to ensure a cohesive branding narrative and periodic promotions online.

Customer Assistance:

• Roll out the red carpet for customers gracing our retail store; enlighten them about our offerings, aid their selection, and sculpt a memorable shopping journey.
• Address customer queries promptly, both offline and online, providing in-depth insights on products, pricing paradigms, and bespoke customization avenues.
• Handhold customers through the custom order maze, ensuring every intricate detail is captured with precision.

Order Processing:

• Efficiently process online orders pouring in via the e-commerce platform, safeguarding accuracy across product choices, pricing brackets, and shipping nuances.
• Sync with the production brigade to guarantee swift order executions, while constantly updating customers on their order trajectory.

Communication:

• Be the voice of Advanced Sportswear, attending incoming calls, resolving customer conundrums, and offering assistance where needed.
• Respond with agility to online beckons and order requests streaming in from varied channels, including email, our official website, and social media outposts.

Qualifications:

• High school diploma or its equivalent.
• A prior tryst with Shopify or analogous e-commerce platforms will be advantageous.
• Stellar customer engagement skills.
• Command over verbal and written communication.
• An innate ability to juggle multiple tasks while being detail-centric.
• Proficiency with basic computing and a working knowledge of the Microsoft Office Suite.
• A radiant disposition, an inherent team spirit, and the agility to adapt in a dynamic environment.

Benefits:

• A competitive hourly compensation that resonates with your expertise.
• A canvas to paint your creativity in a collaborative ambiance.
• Rich exposure to the facets of retail mechanics, unmatched customer service, and e-commerce orchestration.
• A flexible part-time regime, respecting your work-life harmony.

If you have a passion for delivering exceptional customer experiences, a keen eye for detail, and a desire to contribute to the growth of an embroidery and screenprinting business, we invite you to apply for the Part-Time Retail Operations Specialist position at Advanced Sportswear. Join us and be a part of our journey to provide top-quality custom apparel to our valued customers. Apply today to embark on this exciting opportunity!

Position: Inside Sales / Customer Service Representative
Location: Newport, MN
Employment Type: Full-time

Job Summary:
As a Full-Time Inside Sales / Customer Service Representative at Advanced Sportswear, you're the linchpin of our customer interactions, championing superior service and sales assistance. You'll expertly navigate customers through the custom apparel journey, harnessing tools such as Printavo for seamless order and contact management. From promoting products to assisting retail transactions, every touchpoint is an opportunity for you to embody the essence of Advanced Sportswear. Your unyielding commitment to crafting memorable customer experiences will be a cornerstone of our growth story.

Responsibilities:

Custom Apparel Consultation:

• Collaborate with customers to understand their custom apparel needs, providing expert guidance on design options, fabric choices, and customization details.
• Assist clients in selecting the most suitable apparel and printing techniques based on their requirements and budget.

Order Management:

• Utilize Printavo or other order management systems to efficiently process and track customer orders.
• Coordinate with the production team to ensure accurate and timely order fulfillment.
• Keep clients informed about the status of their orders and any necessary updates.

Online Store Support:

• Gather data and information required for the creation and maintenance of the online store, including product listings, descriptions, and pricing.
• Collaborate with the marketing team to ensure the online store accurately reflects our offerings and branding.

Promotional Product Sales:

• Present and sell promotional products to customers, offering creative ideas for branding and marketing.
• Provide product information, pricing details, and order assistance to clients seeking promotional merchandise.

Retail Transactions:

• Assist customers in the retail store by providing product information, guiding their selections, and processing transactions.
• Maintain a welcoming and organized retail environment.

Brand Ambassadorship:

• Represent Advanced Sportswear with professionalism and enthusiasm, both in-person and through written communications.
• Cultivate strong relationships with clients to encourage repeat business and referrals.

Qualifications:

• A past peppered with sales or customer-centric roles is advantageous.
• Mastery over communication and interpersonal engagements.
• A tryst with order management platforms like Printavo is a feather in the cap.
• Adeptness with Google Applications, Microsoft Office Suite, and foundational computer skills.
• An uncanny ability to juggle myriad tasks, manage time, and uphold orderliness.
• A meticulous eye for detail, coupled with an insatiable appetite for stellar customer journeys.
• A radiant disposition, inborn team spirit, and the agility to mold oneself in a fluid work milieu.
• A valid driver's license.

Benefits:

• A remuneration package that truly reflects your expertise and contribution.
• Wholesome training and consistent support, ensuring you flourish in your role.
• A vibrant canvas to display your skills amidst a synergy-driven team.
• Dive deep into the realms of sales, customer service, and the apparel customization universe.
• Ladders of growth await those displaying promise and perseverance.

If you are an energetic and customer-focused individual with a knack for sales and a passion for providing exceptional service, we invite you to apply for the Full-Time Inside Sales / Customer Service Representative position at Advanced Sportswear. Join us in our mission to deliver top-quality custom apparel and make a lasting impact as a brand ambassador. Apply today to be a part of our exciting journey!